How to restore watch history

How to restore watch history

Watch history may not always transfer automatically between platforms, servers, or account changes.

Important to know

Watch history restoration depends on:

• The platform in use
• Whether old data is still available
• Whether a migration or backup exists
• Whether the account mapping is still correct

Common situations

You may need help restoring watch history if:

• Your service was migrated
• You switched platform
• Your account was recreated
• A server was rebuilt
• Metadata was refreshed or replaced

What to do

If your watch history appears to be missing:

1. Do not make unnecessary changes to your account

2. Open a support ticket

3. Include the following:

   • Your account email
   • The platform involved
   • Approximate date when the history was last visible
   • Whether this happened after a migration or server change

Important note

Watch history restoration is handled on a best-effort basis and may not always be possible depending on the available data.